Coronavirus Information | Ambetter from Arkansas Health & Wellness

Navigating Coronavirus

You are covered.

For more details on testing costs, plan coverage, and prescription refills, please visit our FAQs page.


Ambetter will cover COVID-19-related testing at no cost to you. You do not need prior authorization.


If you've had a loss of income, you may qualify for additional annual premium tax credit. Please visit or speak to your State Health Plan.


Recently lost your employer coverage and considering COBRA? We have a range of more affordable options for you. 

What to do if you aren't feeling well

We are here to help

Coronavirus is taking an emotional, physical, and financial toll on everyone. Here are some ways Ambetter can help.

Your health plan covers mental and behavioral health services.

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Loss of income? You may qualify for additional annual premium tax credit.

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Feeling overwhelmed? Speak to a therapist through Ambetter Telehealth.

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Trying to stay at home? You can have your prescriptions mailed to you. 

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If you are unsure if you have been exposed to or at-risk of being infected with COVID-19 (coronavirus), scheduling a virtual care visit with a provider is a good option for non-urgent care to limit potential exposure in a physician’s office or other healthcare facility. Due to a high demand for virtual health visits at this time, please anticipate that there may be longer than usual wait times.

Yes. When medically necessary diagnostic testing or medical screening services are ordered and/or referred by a licensed health care provider, your Ambetter plan will cover the cost of medically necessary COVID-19 tests and the associated physician’s visit. Your plan’s copayment, coinsurance and/or deductible cost-sharing requirements will be waived for medically necessary COVID-19 diagnostic testing and/or medical screening services.

Through Ambetter Telehealth’s partner, Teladoc, you can talk to a therapist or psychiatrist.

To speak with a mental health professional, you will be prompted to schedule an appointment time. Visit the Teladoc website or download the mobile app from the Apple or Google Play app stores to get started. 

There is no copay associated, however, coinsurance and deductible may apply to some plans for the session.  Visit your online member account to understand any costs associated with mental health specialist visits, specific to your health plan.

Ambetter takes our commitment to you seriously and wants to keep you covered during this unprecedented health situation. If you are having difficulty paying your premium, please call us so we can help with payment options. We want to ensure you have no loss of coverage.


Need something else?

For more information, visit our FAQ page. We are updating this page frequently.


Find resources near you.

Search for free or reduced cost services like job training, food, housing, care and more through our partnership with


Need something else?

For more information, visit our FAQ page. We are updating this page frequently.


Healthcare is essential. Ambetter can help.

Our members’ health is important to us, now and always. That’s why you can count on us to cover COVID-19 testing and treatment. And if you’ve lost access to insurance, we want to help you get the coverage you need.

Because protecting peoples’ health is why we’re here, and it’s what we’ll always do.